29 July 2026
What we ask you to print before we arrive
A short packing list for a Kuala Lumpur health review: payout months, SKU names, and the calendar of intro prices.
Field notes
Short pieces on subscription billing events, trial windows, and the quiet habits that keep a briefing honest.
These notes come from sittings, not from a content calendar. They assume you already charge subscribers.
18 June 2026
Seven days versus fourteen, without a sermon
Trial length is a product choice. The conversion memo should show cancel timing, not a lecture about ‘best practice’.
4 May 2026
Grace periods and the refund that arrives late
Billing retries can make a cancelled subscriber look retained until the refund lands in the next payout file.
12 March 2026
First renewal is a date, not a vibe
Why we refuse to average first-renewal rates across intro and full-price cohorts in the same SKU.