What we ask you to print before we arrive

Arrive with four complete payout months, the current SKU names as they appear in the store, and a one-page calendar of introductory prices. If family sharing or student pricing exists, write it in the margin; those rows are not “churn” until someone says they are.

We still work on paper in the opening sitting. Screens invite scrolling past the week you did not want to discuss. A printed month makes Farid put a pencil on the awkward Tuesday.

If the files are too large to email, wait. The contact form is for the request, not the extract. We will tell you how to hand over a redacted sample first.