How a review week is actually spent
The method is slow on purpose. Subscription files punish people who jump to a chart before they have named the billing event.
File check
You send payout reports and a subscriber extract. We look for trial start, first charge, first renewal, refund, and grace expiry. If one of those columns cannot be trusted, the engagement pauses until you can label it. This is the unglamorous part and the reason briefings do not start on Monday morning by default.
Opening sitting
Half a day in Kuala Lumpur or on video. We agree countries, SKUs, introductory prices, and which festive weeks to keep visible. You leave with a one-page scope note. If the scope will not fit the quoted fortnight, we say so then, not on the last Thursday.
Quiet reconstruction
Nadia builds the cohort tables. Farid writes the sentences that finance can repeat. We print. We mark the weeks when a store outage or a price test would fool a casual average. You may receive two clarifying emails; you will not receive a running commentary.
Readout
We walk the briefing in order: what paid, what refunded, what we still cannot see. You may disagree. The document records the disagreement if it is material. Then we stop. Follow-up is a separate renewal briefing, not an open tab.
If this rhythm matches how you like to decide, request a cohort review or read the subscription health review in full.